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This page contains news from British Telecom about the UK BT Text Service.

All information on this page is copyright British Telecommunications PLC.

General information about Fixed Line SMS can be found in the Technical Section

October 27th 2005

Updated December 19th 2005

Blank Message Curfew and User Definable Curfew: Launch December 2005

Text-to-Speech customers will no longer be disturbed late at night by the delivery of text messages to their home phone.

From December there will be a curfew from 11pm to 7am when no attempt will be made to deliver general or blank Text-to-Speech messages. The messages will be held until 7am when the service will resume and attempts will be made to deliver the messages.

This will affect all UK lines with the exception of customers who have previously chosen not to receive Text-To-Speech messages from BT. It applies only to text messages delivered by the BT Wholesale Fixed Line Text service. 

BT voice messaging customers are also included in the curfew for text alert messages.

The Text-to-Speech curfew will run independently and in addition to any other customer selected Text-to-Speech curfew settings they may have.

General and blank messages sent to SMS capable fixed line phones are not affected by the curfew.

The Text-to-Speech curfew setting will also prevent retries for Text-To-Speech calls between the hours of 11pm to 7am. Anyone wanting to retrieve messages not listened to on the first delivery attempt can do so by calling the text store on 0845 602 1111 from their home phone, where the messages will be stored for up to 24 hours.

Customers wanting to select their own curfew settings can do so by calling 0800 587 52 52.

If the default curfew setting does not meet an individual’s needs, the fixed line user will be able to
select an alternative Text-To-Speech curfew setting by dialling the automated Freephone number
0800 587 52 52. The options available are:

· Allow Text-To-Speech to be delivered at any time, (excluding blank Text-To-Speech
· Text-To-Speech Curfew between the hours of midnight and 6am
· Text-To-Speech Curfew between the hours of 11pm and 7am (default curfew)
· Text-To-Speech Curfew between the hours of 9pm and 9am
· Bar all Text-To-Speech messages
Only Text-To-Speech calls are affected by the curfew. Text messages sent to SMS capable fixed
line phones are not affected.

October 26th 2005

Undecipherable messages captured: autumn 2005

People using Fixed Line Text will now be able to trace the sender of an undecipherable message.

When an undecipherable message is sent to an SMS capable phone the user will be notified by text on their SMS capable handset that a message has been sent and the originator is identified.

Fixed line phone users will be called and a pre-recorded message will announce that an undeliverable message has been sent to them, again identifying the originator.

This aligns with the service given to mobile phone users and became effective this autumn.